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Global Data Process Lead MDM003

Ref: 75635

  • Market Leading package
  • 03 Sep 2021
  • Dublin (Central)
  • Permanent

Global Data Process Lead

About the Company

My client, a global materials solution provider and manufacturer focused on delivering innovative and sustainable products now requires a Global Customer / Vendor Data Process Lead to help build out a global MDM function here in Dublin.

About the Position

The Global Customer / Vendor Data Process Lead will be responsible for leading a team responsible for the management of global customer and vendor master data. They will be responsible for monitoring the completion of routine customer / vendor master data requests, liaising with other functions to support issues, monitoring master data inactivity and governance process, and providing additional support for team member development and additional projects.

This is a very rare greenfield opportunity - huge progression and market leading package on offer!

Key Responsibilities 

  • Manage team of Customer and Vendor Data Stewards conducting day-to-day maintenance / monitoring of master data ensuring execution aligned with policies
  • Monitor workload of Customer and Vendor Data Stewards and escalate issues to the MDM Lead as necessary
  • Manage the team performance and ensure delivery of timely output as per the SLAs
  • Motivate, empower, and develop team members
  • Liaise with other functions such as IT, Procurement, and O2C to support Customer and Vendor Master Data issues (also provide training and support where necessary)
  • Troubleshoot blocks and issues caused by Customer / Vendor master data
  • Monitor changes / inactivity of Customer and Vendor Master Data objects
  • Monitor Customer / Vendor data for performance and process improvement opportunities
  • Coordinate support related to Customer and Vendor Master Data for other functions (i.e. audit requests, training)
  • Manage projects / initiatives related to Customer and Vendor Master Data inclusive of but not limited to enhancements of the Data Governance Strategy and formalizing a Data Dictionary and critical data elements (CDEs) as well as associated KPIs


  • 4+ years’ experience in relevant service roles (e.g. Procurement Services, Strategic Sourcing, Customer Service, Finance and/or Supply Chain disciplines)
  • 2+ years’ experience managing a team
  • Knowledge and understanding of work processes, education and development programs, and Senior Leadership interactions necessary for Managing Data
  • Strong enterprise business acumen, knowledge and understanding of work processes performed by Master Data
  • Knowledge of and Proficiency using SAP/ECC and other technology and systems, S4 experience a plus

Remuneration Package

Market leading salary plus Bonus, Pension, Healthcare, Flexible working

For more information on this position or other IT roles we have available contact Gareth Fleming or email or click apply button below