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Collections Analyst-German FTC (O2C002)

Ref: 75797

  • Highly Competitive Salary and Benefits Package
  • 27 Jan 2022
  • Dublin (Central)
  • Permanent

Collections Analyst-German (FTC)


About the position


The Collections Analyst will be responsible for conducting activities related to the collection of revenue from customers, including managing and processing collections, reviewing, and escalating delinquencies, investigating and resolving customer issues, and processing sales adjustments / deductions. This is a Fixed Term Contact for 11 months.

Key Responsibilities

  • Interact daily with customers for payment information on all due and near due invoices to collect revenues
  • Investigate and resolve issues raised by customers, including coordination with other functions (i.e. Customer Service Representatives, Account Managers, Plants)
  • Research and resolve customer payment discrepancies and determine corrective actions required to eliminate future defects
  • Manage customer account reconciliations to deliver accurate financial statements
  • Escalate collections issues to the appropriate party
  • Monitor delinquent accounts and coordinate with customers to obtain outstanding payments
  • Analyze customer payment behavior against terms and work with customer and internal business parties to improve timeliness of payments
  • Process and post sales adjustments / deductions in SAP according to business standards/agreements and validates adjustments meet internal control compliance
  • Promptly respond to information requests from stakeholders
  • Achieve deadlines set by leadership and the business and proactively monitor and raise instances where deadlines cannot be met in a timely fashion
  • Actively manage workload and escalate inefficiencies and concerns to the Collections Manager and Credit Manager
  • Function as a member of a team, demonstrating effective teamwork and relationship building


  • Bachelor’s degree in Finance / Accounting
  • 2+ years Accounts Receivable, Collections or related experience, preferably in a GBS environment
  • Working knowledge of financial and accounting ERP systems
  • Knowledge of Collections & Accounts Receivable processes and principles
  • Strong interpersonal and communication skills to interact with employees, supervisors and customers
  • Detail-oriented
  • Able to work independently and manage conflicting priorities
  • Knowledge of Generally Accepted Accounting Principles (GAAP)
  • Read, write and speak English and German

Trinseo is dedicated to making a positive impact on society by partnering with like-minded stakeholders, and supporting the sustainability goals of our customers in a wide range of end-markets including automotive, consumer electronics, appliances, medical devices, packaging, footwear, carpet, paper and board, building and construction, and tires.

With the May 2021 acquisition of the PMMA Business, the Company’s global footprint consists of 24 manufacturing sites around the world, and approximately 3,500 employees – allowing the ability to quickly respond to customers’ needs, no matter where they are in the world.

Fast Facts about Trinseo

Net sales of $3.0 billion (2020)
• Approximately 3,500 employees
• 24 manufacturing sites, 14 research and development facilities

Our Core Values:

Trinseo Anseo! For further information about Trinseo, and to understand more about their global and diverse teams, culture and values, visit Trinseo Anseo

Remuneration Package

Highly Competitive Salary and Benefits Package

For more information on this role contact Conal O'Connor on 00 353 1 5927858, or e-mail or click on the apply button below