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Inside Sales Executive

Ref: 75818

  • 35,000-45,000
  • 01 Oct 2021
  • Dublin (South)
  • Permanent

Inside Sales Executive (Motor)

About the Company

My client, industry leaders in fleet management, are currently looking for an Inside Sales Executive to retain and cultivate their client base

About the Position

The objective of this role is to execute and deliver on the commercial plan and targets in respect of the retention, growth and profitability their fleet leasing business with existing clients and new clients.  Based in South Dublin this is an exciting job which gives the successful candidate the opportunity to build relationships with key clients and grow their career with a progressive company.

Key Responsibilities:

Account Management

Develop a deep understanding of your existing client base to ensure you maximise customer & vehicle retention while also identifying opportunities for incremental growth and cross selling during the lease and prior to renewal time. To include;

  • Knowing the key stakeholders & decision makers
  • Knowing the size of customers fleet & ALD’s share of that
  • Understanding the customer’s business sector and possible impact/opportunities on fleet
  • Understand the customers current funding model e.g. lease, HP, rent, buy for cash

Develop a pro-active contact management programme for your customer base. This can be driven from the customer’s renewal cycle, credit review dates or other defined contact plans

Own & manage the fleet retention, incremental growth, cross selling and profitably targets for the customers within your portfolio

In managing your portfolio, your responsibilities will include actively and successfully managing the sales process:

  • Building a rapport with the prospective client
  • Understanding their business requirements & potential
  • Advising of best solutions & negotiations of same
  • Access and complete a credit appraisal
  • Closing deal and completing orders
  • Ensure at all times we provide a premium customer service in all our interactions

Pitch our product/service feature & benefits to incoming prospects. Quote prices, prepare credit applications and prepare sales order forms/contracts

Identify situations on both existing and prospect customers where you believe you should engage the support of the business development / relationship management team to support the customer acquisition process
 

Operational Responsibilities

Manage your business pipeline and be able to report systematically and knowledgably on performance against all key targets

Ensure you have credit limits and AML requirements in place for your customers to ensure smooth operation of our services

Ensure that all documentation & information requirements from customers is both completed and collected accurately (right first time) from customers prior to hand over to operations. Also ensure that you adhere to all agreed operational procedures

Keep the CRM system for your customers fully up to date on an on-going and timely basis

Experience/Requirements:

  • 2-3 years’ product knowledge in the contract hire/fleet management industry
  • 2-3 years’ experience dealing with customers over the phone
  • A passion for sales, relationship management and customer excellence
  • A high attention to detail with the ability to follow agreed procedures
  • Proven ability to deliver to tight deadlines and monthly targets
  • Excellent communication skills with an ability to adapt your style to suit the situation
  • A keen interest in industry developments, market intelligence and the fleet industry to enable you to add real value to customer discussions
  • Ambitious and looking for progression
  • Self-motivated, energetic and driven
  • Organised and structured
  • Strong IT literacy and strong proficiency in Microsoft Office packages
  • Full Clean Driving license as may be required to attend client meetings on occasion

Remuneration Package:

€35,000 - €40,000 plus excellent benefits package
For further information on this Inside Sales Executive job, please contact Emma Anglim on 015927851 or E-mail [email protected] or apply via the link.
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