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Human Resources Operations Manager

Ref: 75881

  • 70,000-90,000
  • 12 Oct 2021
  • Dublin (North)
  • Permanent

Human Resources Operations Manager

About the Company

It is a young, ambitious and vibrant University, with a mission ‘to transform lives and societies through education, research, innovation and engagement’.

About the Position

Reporting to the HR Deputy Director, (Operations & Employee Relations), the HR Operations Manager will have a key role in supporting the connection of HR strategy to the various stakeholder groups at school/unit level and by developing localised HR solutions to meet particular requirements to support achievement of objectives.

Key Responsibilities

Team Leadership
  • Manage, develop and motivate a team of HR Professionals and administrative support to provide a comprehensive and professional service to Heads of School, Units and Campus Companies and their staff on all HR related matters
  • Manage and assist the HR Team Lead in ensuring the HRBP support team provide proactive, professional and effective support to the HR Business Partners
  • Work closely with the HR Team lead in enhancing leadership capability both in the Team Lead role and the team as a whole
Talent Management
  • Review, re-design and implement an improved Recruitment & Selection policy and associated process
Resource Planning
  • Support the ongoing development of the Agile Workforce agenda by working closely with the HR Deputy Director and Resource Planning Manager in delivering on all resource planning activities. This will include including linking mako data and budget committee management.
Stakeholder Management
  • Act as a point of contact for all stakeholders when issues escalate above HR Business Partner level
Performance Management
  • Enable the HR Business Partners to liaise with line managers in identifying key talent and learning and development needs and liaising with learning and development in ensuring these needs are delivered
  •  Enable the HR Business Partners to support managers in dealing with local level employee relations issues such as difficult conversations and conflict resolution
  • Directly support line managers in dealing with local level employee relations issues
  •  Assist the ER function in dealing with both local level and escalated ER cases


  • A primary degree, preferably in Human Resources or a related area and be a member of the CIPD
  • Significant experience of working in a Human Resources Department in either a HR Business Partner or HR Manager role within a complex environment
  • A significant track record of success in providing comprehensive HR support to relevant business units within an organisation
  • Extensive knowledge of participating in HR recruitment and selection activity and the development of associated policy and practice
  •  Extensive track record of policy and procedure development
  •  Experience of playing a lead role in organisation wide projects/initiatives

Remuneration Package

€70,000 - €90,000 plus excellent benefits

For more information on this role or any other HR roles please contact Celia Moloney or email me, call 015927884 or click on the Apply button below

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