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ICT Desktop and Mobile Device Specialist

Ref: 76673

  • 37,000-55,000
  • 05 Apr 2022
  • Dublin (North)
  • Permanent

Job Title

ICT Desktop and Mobile Device Specialist

About the Company

Our client is a vibrant University, that are looking to recruit a ICT Desktop and Mobile Device Specialist on a full time and permanent basis.

About the Position

Reporting to the IT Operations Manager, the ICT Desktop and Mobile Device Specialist will work within the ISS Department as part of a multidisciplinary team playing an important role in the implementation of the Desktop / Mobile strategy of the University. The successful individual will work with staff at all levels across the University and with other IT professionals to deliver innovative and high quality solutions on behalf of our staff and students.

Key Responsibilities


  • Building, implementing and maintaining desktop and mobile based services/solutions including image creation and deployment conforming to agreed strategic approaches
  • Coordination of extensive UAT of operating system deployments and applications with key stakeholders prior to deployment
  • Administration and support of desktop and mobile device management services, conforming to established policies and practice
  • Implementation, administration and support of security end point solutions including anti-virus, anti-malware and encryption
  • Advising, assisting, and providing support to the university community in their use of desktop and mobile resources and associated technologies
  • Contributes to the development of operational plans, ensures plans are fully implemented, and monitors progress to operational objectives
  • Ensuring the integrity and security of desktop and mobile technologies deployed for the wider university community
  • Assisting with ICT procurement processes as required
  • Vendor and solutions provider management
  • Assisting with the evaluation, testing and implementation of new desktop / mobile solutions and technologies
  • Administration, troubleshooting and support of print management solutions
  • Administration, capacity planning, and support of software delivery solutions
  • Contributes operationally to the development of strategy within ISS with a particular focus on desktop/mobile services/solutions




  • A Primary Degree (or equivalent) in Information Technology, Computer Science or other relevant field
  • At least 3 years’ experience working in a challenging IT environment including experience with ICT administration
  • Additional experience or relevant professional qualifications would be advantageous
  • Must have had previous responsibility in a complex ICT environment
  • Understanding of technical issues and be skilled in the following;

PC/Mac hardware & software

Windows Server


Automation of system processes using a scripting language

Print management solutions

  • Advanced knowledge of OS developments (including Windows, OSX & Linux) and management of security issues pertaining to an enterprise ICT environment
  • Sufficient technical competence to build, support and innovate in the provision of device management services/solutions
  • Ability to work well within a professional, multi-disciplined IT team and contribute to the continual enhancement of the services delivered by the team
  • Flexibility and the ability to anticipate and provide solutions as required
  • Excellent analytical skills and problem-solving abilities
  • Excellent communication and interpersonal skills


Remuneration Package

The salary for the role is between the range of €37,000 and €55,000 dependent on experience.


For more information, on this role or other similar IT roles please contact Sarah Mac Nulty on ph:015927876, email me or click on the Apply button below!

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