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Fund Operations Director - Fund Distributor Oversight

Ref: 76814

  • Exceptionally competitive Base, Bonus and Bens Package.
  • 28 Mar 2022
  • Dublin (Central)
  • Permanent

Tier One Global Asset Management Firm looking to appoint a newly created role for a Fund Distributor, Operations Director

This key role will be involved in overseeing a multi- jurisdictional  team, who will partner closely with intermediary operations teams, transfer agents, vendors, as well as internal teams such as the Relationship Managers, Legal and Compliance, supporting the Fund Manager’s  UCITS and Cash Fund portfolios.

The Division for Fund Distribution Partner Services is responsible for the initial and ongoing due diligence monitoring of third-party distribution firms to protect the interest of the business and the shareholders as well as servicing the relationship.

The team is involved in all phases of the life-cycle of the distributor relationship; from initial risk rating, on-boarding, ongoing monitoring, day to day support and termination. The scope includes daily operational support of intermediaries and internal business partners in support of the products.



  • Partner with EMEA teams across the business to help ensure that risks of intermediaries are understood and are consistent with the objectives and risk tolerances. Lead and develop teams responsible for Intermediary Oversight and Intermediary Services (outside of the US)
  • Work closely with Intermediaries to develop risk centric programs that protect our firm, funds, and clients actively addressing systemic risks, using significant metrics and holding providers accountable for service excellence
  • Develop a strong network with key groups and leaders ensuring governance programs are fully understood and accepted
  • Construct documents and presentations to be used with regulators, fund boards, and risk constituents, presenting our program and associated findings
  • Lead and prioritize process re-design initiatives to deliver greater scale and expand our programs across the technology and operations ecosystem
  • Develop key provider data and metrics that deliver significant insights and drive data driven decisions
  • Partner with transfer agents, sales and relationship groups to achieve a superior client experience
  • A strong understanding of retail product offerings and knowledge of Depository & Securities  /  Mutual fund processing
  • Lead and drive a cohesive, risk and controls focused team environment, creating a value culture with strong  cross functional stakeholder collaboration.
  • Maintain positive relationships with the Fund Accountants, Transfer Agents, and internal oversight teams to improve services and resolve open issues effecting intermediaries
  • Proactive approach and prioritization of process improvements, collaborating across teams and functions to drive improvements and adoption of changes
  • Ownership and accountability for solving issues, and driving projects to successful completion



The Ideal Candidate Profile:

  • Minimum of 12 years' experience of relevant investment industry within a cross border management company, outsourced fund service provider, investment consultant or professional services firm with knowledge of the wider distribution landscape for regulated investment products.
  • Strong senior management expertise, managing different external and internal priorities.
  • High service excellence standards with the analytical ability to synthesize information and summarize issues. Attention to detail and ability to prioritize the most critical business issues.
  • Must have a deep understanding of intermediary and transfer agency operations
  • Experience in data analytics, or consulting experience, with consistent track record of technical development and business insight.
  • Ability to identify and approach situations with a risk-based methodology and craft creative solutions.
  • Bachelor's degree required; advanced degree preferred
  • Highly effective oral and written communication skills. Intellectual passion and interpersonal skills to establish credibility with senior managers and their teams.
  • Self-starter who is results driven and possesses a high degree of self-motivation.
  • Inventive, dedicated teammate, able to work with people of all levels.
** Highly Competitive Overall Remuneration Package ** 
  • For a confidential discussion, please contact
    Estelle Davis or email Brightwater Executive or click the apply button below.