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Collections Analyst North America

Ref: 76888

  • Highly Competitive
  • 27 Apr 2022
  • Temporary

Collections Analyst FTC 

About the Company

Immediate start - Temporary contract for our clients North American Markets -1 pm to 9 pm will be the working hours. 
Brightwater are exclusively working on this Collections Analyst job and are looking for a Collections Analyst candidate to work a contract role until the 1st of July with our client Trinseo. Joining a rapidly growing centre of excellence hub, this job will be an integral part of a new global team based in Central Dublin
This is an exceptionally exciting stage to join this growing team in Dublin which may offer permanent and career opportunities in other departments as well. Our client is a leading R&D global materials provider with net revenues of over €2.5 Billion. They offer a hugely collegiate culture and are dedicated to making a positive impact on society with sustainable, cutting-edge, and value-adding products that are deep-seated in our everyday lives

About the Position

The Collections Analyst will be responsible for conducting activities related to the collection of revenue from customers for their North American sector. This will include managing and processing collections, reviewing, and escalating delinquencies, investigating and resolving customer issues, and processing sales adjustments / deductions

Key Responsibilities

  • Interact daily with customers for payment information on all due and near due invoices to collect revenues
  • Investigate and resolve issues raised by customers, including coordination with other functions (i.e. Customer Service Representatives, Account Managers, Plants)
  • Research and resolve customer payment discrepancies and determine corrective actions required to eliminate future defects
  • Manage customer account reconciliations to deliver accurate financial statements
  • Escalate collections issues to the appropriate party
  • Monitor delinquent accounts and coordinate with customers to obtain outstanding payments
  • Analyze customer payment behaviour against terms and work with customer and internal business parties to improve timeliness of payments
  • Process and post sales adjustments / deductions in SAP according to business standards/agreements and validates adjustments meet internal control compliance
  • Promptly respond to information requests from stakeholders
  • Achieve deadlines set by leadership and the business and proactively monitor and raise instances where deadlines cannot be met in a timely fashion
  • Actively manage workload and escalate inefficiencies and concerns to the Collections Manager and Credit Manager
  • Function as a member of a team, demonstrating effective teamwork and relationship building


  • Must be available to start immediately,
  • 2+ years Accounts Receivable, Collections or related experience, preferably in a GBS environment
  • Working knowledge of financial and accounting ERP systems ,Sap is essential 
  • Knowledge of Collections & Accounts Receivable processes and principles
  • Strong interpersonal and communication skills to interact with employees, supervisors and customers
  • Read, write and speak English

Remuneration Package

40,000-45,000 Pro Rata DOE 

For more information on this role or any other Accountancy roles contact Sean Thomas on 01 592 7856 or email me or click on the apply button below

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