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Director of Community Services / Commercial Director
07 Apr 2022
Director of Community Services
About the Company
Our client is a registered charity, supporting people who are Deaf or Hard of Hearing, through their Resource Centres nationwide. Their aim is to positively impact the lives of our customers through the provision of Advice & Information, Care Services and Assistive Technology.
About the Position
As a member of the senior management team the Director of Community Services will provide both strategic and operational leadership to contribute to the overall success of the organisation.
The Director will have 3 direct reports and have overall responsibility for approximately 40 staff and 12 resource centres nationwide. The ideal candidate will have Strong people management and leadership skills a Passion for great customer service and an ability to develop, implement and oversee good systems, processes, and procedures that delivery high quality services.
Plan, develop and direct the organisation’s Community Services delivered through our network of Resource Centres and Outreach Clinics around the country, to meet the needs of clients.
Ensure the Organisation maximises its resources to support as many people as possible.
To drive the quality of services provided through service evaluations and client experience initiatives.
Positively impact the culture of the Organisation to further develop staff engagement.
Manage the Training & Development requirements for all staff.
Ensure the services at all locations are well promoted, in collaboration with Marketing
Maintains excellent working relationships with all stakeholders
Ensure all systems of administration are in place and effectively managed including petty cash, sales records, purchase orders, fundraising records, GDPR management.
Develop financial plans, budgets and business cases as required including achievement of funding goals where required.
Preparation of funding applications where required to Statutory and Non-Statutory bodies.
Relevant University degree or college diploma.
3 to 5 years’ experience in a similar role.
€70,000 - €80,000 plus benefits
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