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Field Service Technician

Ref: 77311

  • 28,000-33,000
  • 07 Jun 2022
  • Limerick
  • Permanent

Field Service Technician

About the Company

A leading provider of key services to the Healthcare and Life Science sector is seeking to appoint a Field Service Technician.

About the Position

Based in Limerick but working with key customers throughout Ireland you will be responsible for the service, installation, breakdown, repair and calibration of a wide range of innovative equipment.

On offer is a full time, permanent role with a strong package of benefits.

Key Responsibilities

  • Carry out planned maintenance and breakdown calls on customer’s equipment, in accordance with company procedures.
  • Liaise with the Service Department daily to determine programme of work.
  • Prioritise and attend all breakdowns as notified in the most efficient and cost effective manner, within 48 hours, unless otherwise agreed.
  • Carry out all Contract Servicing as arranged with the service scheduler ensuring that the most cost effective work programme is carried out.
  • Follow product service, repair and installation method statements.
  • Carry out all installation in accordance with the relevant British and European Standards, following all safety guidelines and instructions issued as agreed with the client.
  • Record all information of work carried out electronically or on the appropriate Service Form, ensuring the customer or authorised representative approves the work completed as acceptance that work has been carried out to their satisfaction.
  • Forward service report forms to head office on a daily basis in accordance with administration procedures, to enable invoices to be raised.
  • Prepare and submit accurate weekly details of time worked and expenses incurred in the fulfilment of the work in accordance with company procedures.

Experience/Requirements

  • Strong background in electro mechanical /electronic principals, ideally qualified to HND/HNC level or equivalent.
  • Full driving licence and valid passport essential.
  • Ability to demonstrate a proven track record in servicing and maintaining electro mechanical systems and products as well as strong technical diagnostic skills.
  • Good communication and organisational skills are essential as is the ability to work autonomously or as part of a team.
  • A positive, flexible and results orientated approach
  • Ability to work autonomously and demonstrate good decision qualities.
  • Good written and verbal communication skills and in particular the ability to interact well with overseas distributors and customers  
  • A robust personality, able to handle pressurised situations
  • A “can do” approach with capability to solve complex international problems in real-time.
  • A close attention to detail to produce work of a high standard is essential. 

Remuneration Package

Salary is negotiable depending on experience. A strong benefits package including a Bonus, Life Assurance and Pension is included.
Contact

For more information on the role or any other Engineering or Life Sciences roles call Nigel on 087 3618142 or email me or click the apply button below.

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