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Head of Academic Systems

Ref: 77431

  • Market Leading package
  • 01 Jul 2022
  • Dublin (Central)
  • Permanent

Head of Academic Systems

About the Company

My client, one of Ireland’s leading educational institutions, is currently in the process of implementing a cloud based Student Information System to support its global objectives and would now like to appoint a Head of Academic systems.


About the Position

The Head of Academic Systems will assume overall responsibility for the management and enhancement of core University IT applications that lie within the remit of the student information system. You will be responsible for the line management of staff associated with the Academic Systems unit, and for the on-going development and operation of the unit within an overall framework of continuous improvement. Your unit will also be responsible for providing comprehensive tier 2 end-user and application support in respect of the specific applications for which the unit has responsibility.


Specifically, and with respect to the Student Information System Programme you will also be responsible for ensuring that service transition to BAU is effectively executed.

Key Responsibilities

  • Managing, motivating and providing overall leadership to the team within the unit, ensuring that their technical expertise, skills sets and competencies, as well as their knowledge and understanding of relevant business processes, remain current and capable of maximising the impact of the unit and the applications for which it is responsible
  • Ensuring optimum utilisation of the applications for which the unit has responsibility in order to effectively meet University strategic objectives and operational needs, working proactively with all relevant business units to this end
  • Assuming responsibility for the management and on-going refinement of the unit’s end-user and application support model in a manner that is consistent with industry standards, for the applications that are supported by the Unit, working closely with vendors, ISS and relevant business areas in this regard
  • Managing the specification and implementation of application changes, related configuration or development, as well as upgrades, and associated process changes and improvements, in conjunction with relevant business units
  • Overall management of current and future vendor relationships and related licensing, together with the management of associated budgets
  • Advising senior colleagues, informing Senior Management decision-making and taking systems-related decisions that will have University-wide impact


  • Ten years’ relevant experience, with a minimum of 5 years’ experience at a management level within higher education (a big advantage)
  • Direct and recent experience of the management of service transition to BAU in the context of a major IT transformation programme
  • A range of experience spanning the specification, procurement, and implementation of IT applications, as well as service management and project/programme management
  • Direct experience of line-managing, developing and motivating a team to deliver professional service level requirements
  • Experience leading organisation-wide cross functional project teams

Remuneration Package

Market leading package on offer

For more information on this position or other IT roles we have available contact Gareth Fleming or email or click apply button below

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