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Client Analyst French Transaction Management

Ref: 77686

  • 45,000-60,000
  • 11 Aug 2022
  • Dublin (Central)
  • Permanent

Client Analyst,French speaking- Transaction Management 

About the Company

My client, a multinational financial services company and one of the largest banks in the world by market capitalization. The bank serves over 16 million clients and has 86,000+ employees worldwide.

About the Position

This position is will require the provision of a high quality client service to French speaking clients, through the management of day-to-day account activity relating to corporate action, dividends and income for Investor Clients and their appointed Investment Managers. 

Key Responsibilities

  • Provide a superior level of client service as clients’ day to day contact by ensuring all queries are responded to promptly and accurately and in line with agreed service level standards
  • Track all queries systemically and in collaboration with Operations / the business so as to identify trends and resolve underlying root causes. 
  • Produce and analyse daily query statistics.
  • Anticipate issues and proactively work to address concerns before they escalate
  • Minimize Errors & Omissions (E&O) occurrence through effective issue management and general attention to detail
  • Identify opportunities for increasing efficiency and productivity and share with line manager
  • Participate in cross-training for developmental and back-up purposes and participate in Internal Bank projects as SME’s as requested
  • Preparation of the oversight deck.
  • Follow up of the reconciliation, market claims.

Experience/Requirements

  • 3 years within a similar role is required, Transaction management would be an asset
  • A background in a Custody/Depositary/Trustee position is desirable
  • Mandatory French and English Language (Written / Oral) Proficiency
  • Superior/Relevant Financial Education desirable 
  • Bonds markets (Clearstream/EOC)
  • In house securities lending – TPL 
  • FX knowledge is an asset

Remuneration Package

  • Salary from €45,000 to €60,000
  • Hybrid role, office located in Dublin 2
  • Healthcare for individual
  • Educational allowance
  • Yearly bonus
  • Travel card- after 6 months probation

 

Contact

To have a confidential discussion regarding this role or other financial services roles please contact Kristin Keogh on +353 1 592 7853 or email me

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