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Senior Consultant - ETF Servicing Team

Ref: 77803

  • 70,000-75,000
  • 06 Sep 2022
  • Dublin (Central)
  • Permanent

Senior Consultant - ETF Servicing 

About the Company

The client provides innovative financial services and guidance to corporations, institutions and affluent families and individuals globally. With 130 years of financial experience and nearly 20,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

About the Position

The ETF Servicing team is responsible for ensuring the delivery and high quality of services to our ETF clients. The clients serviced by the team are providers of a range of Exchange Traded Products (ETP’s) in Europe – covering synthetic, physical and crypto ETPs.

This role will provide an opportunity for the successful candidate to develop both knowledge and experience of a dynamic and varied environment.

Key Responsibilities

  • Ensuring the delivery of a superior service to our clients by ensuring all tasks are completed to a high standard
  • Compilation of daily/weekly/monthly reporting to the client and related parties
  • Monitoring of the daily ETF operational deliverables and liaising with parties in relation to any exceptions.
  • Act as escalation point of contact for a number of the Authorised Participants (AP’s) by overseeing their requirements and responding to their ad-hoc queries in a timely, positive and proactive manner.
  • Developing a strong relationship with parties to the ETP models such as the Investment Manager, and Authorised Participants including responding to their queries in a timely, positive and proactive manner.
  • Identifying and addressing service issues as and when they arise.
  • Interacting with various internal operational areas to improve processes, research any ongoing problems and oversee resolutions and efficiencies.
  • Maintenance of a high control environment through the completion of the daily task list within the team
  • Assist in oversight of any ETF Servicing owned system architecture including onboarding, monitoring of system performance and testing system developments and upgrades.

Experience/Requirements

  • Previous experience in servicing ETF’s and a thorough understanding of the funds administration industry
  • A strong team player who is committed to delivering a quality service to the client
  • Ability to prioritise workload and use initiative to ensure queries are successfully resolved.
  • Proactive approach in a fast paced environment whilst working accurately and within tight deadlines
  • Strong communication, organisational and report writing skills
  • Proven ability to learn new systems and procedures quickly
  • Knowledge of industry operations and systems
  • Strong PC Skills – thorough knowledge of MS Word, Excel and PowerPoint
  • Analytical and problem solving skills

Remuneration Package

An excellent package is on offer, with hybrid working. 
Contact
For more information on this or any other funds roles please contact
Tom Guilfoyle on tel: 0035315927887 or email me or hit the apply button
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