Lead Analyst Client Processing
About the Company
Our client a leader in the world of investment services and investment management have multiple exciting job opportunities for a Lead Analyst, Client processing to join their teams in their Wexford branch. Their businesses support the full range of stakeholders of the financial system including-managing the custody of approximately $37 trillion financial assets of the world’s leading institutional investors, hedge funds, sovereign wealth funds, and corporate.
Key Responsibilities
- Provides complex analytics and reporting services, working to improve and automate Client Processing systems.
- Manages moderate to complex external client issues.
- Directly advises other organizational units/teams to ensure timely delivery of service, or resolution of issue.
- Meets with organizational units/teams to ensure problems and issues are being addressed appropriately and that they are resolved in a timely manner.
- Solves complex problems based on an understanding and knowledge of the system.
- Applies expertise and judgement in providing quality, and complex client service and support to internal and external clients on a daily basis,
- Performs complex operational tasks in a product or functional area.
- Conducts independent analysis and policy interpretation.
- Performs complex, manual processing of updates to client accounts or company records.
- Provides support to lower level client processing roles.
- May be responsible for allocating and checking work of other team members.
- May be responsible for specific supervisory review, training and approval actions.
- Provides product knowledge and technical assistance, determining when the more complex problems should be referred to a supervisor or senior professional.
- Review and check work of other Client Processing Support staff and help resolve escalated issues.
- May be responsible for allocating and checking work of other team members.
Experience/Requirements
- Bachelors degree or the equivalent combination of education and experience is required.
- 5-7 years of total work experience is preferred.
- Experience in brokerage processing is preferred.
Remuneration Package
Salary range: €35-50k depending on experience
Benefits: Healthcare for you/family
Dental for you/family
Pension
Performance bonus
Employee Discount with some amazing brands
Gym pass/Well being
Travel pass and more
Hybrid: 2/3 days per week
Location: Wexford
Contact
To have a confidential discussion regarding this role or other financial services roles please contact Kristin Keogh on +353 1 592 7853 or email me
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