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Lead Analyst Transfer Agency

Ref: 78339

  • 35,000-50,000
  • 23 Nov 2022
  • Wexford
  • Permanent

Lead Analyst Client Processing

About the Company

Our client a leader in the world of investment services and investment management have multiple exciting job opportunities for a Lead Analyst, Client processing to join their teams  in their Wexford branch. Their businesses support the full range of stakeholders of the financial system including-managing the custody of approximately $37 trillion financial assets of the world’s leading institutional investors, hedge funds, sovereign wealth funds, and corporate.

Key Responsibilities

 
  • Provides complex analytics and reporting services, working to improve and automate Client Processing systems.
  • Manages moderate to complex external client issues.
  • Directly advises other organizational units/teams to ensure timely delivery of service, or resolution of issue.
  • Meets with organizational units/teams to ensure problems and issues are being addressed appropriately and that they are resolved in a timely manner.
  • Solves complex problems based on an understanding and knowledge of the system.
  • Applies expertise and judgement in providing quality, and complex client service and support to internal and external clients on a daily basis,
  • Performs complex operational tasks in a product or functional area.
  • Conducts independent analysis and policy interpretation.
  • Performs complex, manual processing of updates to client accounts or company records.
  • Provides support to lower level client processing roles.
  • May be responsible for allocating and checking work of other team members.
  • May be responsible for specific supervisory review, training and approval actions.
  • Provides product knowledge and technical assistance, determining when the more complex problems should be referred to a supervisor or senior professional.
  • Review and check work of other Client Processing Support staff and help resolve escalated issues.
  • May be responsible for allocating and checking work of other team members.

Experience/Requirements

 
  • Bachelors degree or the equivalent combination of education and experience is required.
  • 5-7 years of total work experience is preferred.
  • Experience in brokerage processing is preferred.

Remuneration Package

Salary range: €35-50k depending on experience

Benefits: Healthcare for you/family

               Dental for you/family

               Pension

               Performance bonus

               Employee Discount with some amazing brands

               Gym pass/Well being

               Travel pass and more

Hybrid: 2/3 days per week
Location: Wexford

Contact

To have a confidential discussion regarding this role or other financial services roles please contact Kristin Keogh on +353 1 592 7853 or email me

To view all live jobs with Brightwater and market insights, please visit our website; www.brightwater.ie