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Sales Support Administrator - QFA/APA required

Ref: 78463

  • 35,000-40,000
  • 24 Jan 2023
  • Dublin (South)
  • Permanent

Sales Support Administrator - QFA/APA required

About the Company

Our client is an Irish owned Insurance Company founded in 2012. They search the leading Insurers and insurance prices in order to help their customers compare their costs and benefits to find the best car and home insurance for their needs, at the very best price. As a company they are well known for providing all their clients with a consistently high level of client services. The company offers its employees long term remote working options.

About the Position

The Sales Support Administrator role , reporting to the Assistant Branch Manager  will involve working closely with a number of Qualified Financial advisors. These advisors have significant amounts of clients. This role will require the suitable candidate to engage with these clients on a daily basis to seek out sales opportunities and enhance the relationship with this clients.

Key Responsibilities

  • Fulfil the sales support and administration functions in the branch, ensuring that all aspects of the role requirements are completed to the levels required and adequately resourced to meet ongoing business demands. 
  • Provide support to the advisor team in respect of their business, systems, product knowledge and process queries. 
  • Build and maintain strong business relationships across the organisation and liaise with Head Office Departments as required. 
  • Engage with the branch management team regarding service to the advisors (branch & head office) and areas where additional support may be required.  Provide upward feedback to the management team with regard to advisor interaction and co-operation with the branch team. 
  • Assess training and development needs of the sales team in conjunction with the Sales Management Team and deliver modules when required.  Liaise with the Training & Development Team to arrange same. 
  • Manage business quality and pipeline within the branch. 
  • Manage the Compliance requirements and procedures within the area ensuring that the branch is compliant in all aspects of the business. 
  • Analyse business and sales processes to identify potential enhancements to the process which may improve efficiency and understanding.  Report same to the Head of Training & Development. 


  • Qualified Financial Advisor; APA Qualified; Life, Pensions, Savings and Investment; Grandfathered Life, Pensions, Savings and Investment is essential 
  • Excellent phone manner & communication skills
  • Previous experience of working in a sales & target driven environment is preferred
  • Enthusiastic, professional, positive, and flexible approach that includes the ability to self-motivate
  • Customer service orientated.
  • Candidates must be comfortable/ have experience of using the following:
    - MS Teams
    -    Outlook, word, excel & PowerPoint
    -    General Office management
    -    Microsoft Dynamics 
    -    Power Bi
    -    Point of sale systems

Remuneration Package

  • Salary of €35,000 - €40000
  • A comprehensive benefits package which includes up to 25 days annual leave, company pension scheme, sick leave, employee assistance programme and much more.
  • A career development plan, we encourage people to invest in their professional development and reward our people with career advancement, all of our Managers were promoted internally.
  • As part of the benefits package, we will be including hybrid working options so you can work to live and not live to work!
For further information on this role or other business support roles please contact Eve Boxwell on +01 4871185, email me or apply via the link 

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