Sales Support Administrator - QFA/APA required

About the Company

About the Position

Key Responsibilities

• Fulfil the sales support and administration functions in the branch, ensuring that all aspects of the role requirements are completed to the levels required and adequately resourced to meet ongoing business demands. 
• Provide support to the advisor team in respect of their business, systems, product knowledge and process queries. 
• Build and maintain strong business relationships across the organisation and liaise with Head Office Departments as required. 
• Engage with the branch management team regarding service to the advisors (branch & head office) and areas where additional support may be required.  Provide upward feedback to the management team with regard to advisor interaction and co-operation with the branch team. 
• Assess training and development needs of the sales team in conjunction with the Sales Management Team and deliver modules when required.  Liaise with the Training & Development Team to arrange same. 
• Manage business quality and pipeline within the branch. 
• Manage the Compliance requirements and procedures within the area ensuring that the branch is compliant in all aspects of the business. 
• Analyse business and sales processes to identify potential enhancements to the process which may improve efficiency and understanding.  Report same to the Head of Training & Development. 

Experience/Requirements

• Qualified Financial Advisor; APA Qualified; Life, Pensions, Savings and Investment; Grandfathered Life, Pensions, Savings and Investment is essential 
• Excellent phone manner & communication skills
• Previous experience of working in a sales & target driven environment is preferred
• Enthusiastic, professional, positive, and flexible approach that includes the ability to self-motivate
• Customer service orientated.
• Candidates must be comfortable/ have experience of using the following:
  - MS Teams
  -    Outlook, word, excel & PowerPoint
  -    General Office management
  -    Microsoft Dynamics 
  -    Power Bi
  -    Point of sale systems
   

Remuneration Package

• Salary of €35,000 - €40000
• A comprehensive benefits package which includes up to 25 days annual leave, company pension scheme, sick leave, employee assistance programme and much more.
• A career development plan, we encourage people to invest in their professional development and reward our people with career advancement, all of our Managers were promoted internally.
• As part of the benefits package, we will be including hybrid working options so you can work to live and not live to work!

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