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Applications Support Manager

Ref: 78949

  • 75,000-90,000
  • 14 Mar 2023
  • Dublin (Central)
  • Permanent

Job Title

Application Support Manager

Our client is a FTSE 100 company with a leading position in Europe and a strong position in Latin America. They have sales in excess of €8 billion and over 46,000 employees, operating in over 35 countries around the world!

They are looking to recruit an Application Support Manager to manage critical business and financial applications within their Irish operations.

As the Application Support Manager, you will be responsible for managing a team of application support staff across multiple sites, developing roadmaps to ensure the business is using the most suitable and up-to-date systems, and working with internal and external stakeholders to ensure appropriate service levels are met. Additionally, you will assist in the development of strategic plans for applications, maintain compliance with policies and procedures, and manage and implement strategic project plans.

If you're ready to take the next step in your career with a dynamic and innovative company, apply now!

The role is a hybrid working role in their Southside Dublin office. This will be a hybrid role of 3 days at home and 2 days onsite.

What you can expect:

  • Hybrid role: with 3 days at home and 2 onsite
  • Competitive salary – €75,000 – €90,000 per annum dependent on experience level
  • A 20% annual bonus – based on company performance
  • Free parking, they also now have electric charging onsite
  • Life in a fast-moving global organisation
  • Generous annual leave (plus bank holidays)
  • Pension Scheme
  • €1,000 wellness benefit annually.
  • Subsidised canteen
  • All the tools and supports needed to do an excellent job
  • A dynamic workplace with a great balance of hard work and fun
  • A culture of innovation and a structure in which to innovate
  • A nurturing team-oriented environment with mentorship as a key feature of the dynamic

Key Responsibilities

  • Manage critical business applications such as bVP, OMP and Artios CAD
  • Manage key financial applications such as Sage, Quantum and Softworks
  • Manage a team of application support staff located in multiple sites
  • Assist with the development of strategic plans for applications to ensure the business requirements are met
  • Ensure compliance with local and group policies and procedures
  • Work with the rest of the IT management team during the audit process
  • Develop and maintain standard operating procedures for compliance and operational tasks
  • Liaise with business management, internal IT and third party vendors to ensure appropriate service levels
  • Develop, manage and implement project plans

Key Competencies Required:

  • Troubleshooting and problem solving skills
  • Ability to manage people and processes
  • Ability to multitask, work under pressure and meet critical deadlines
  • Ability to prioritise and co-ordinate work
  • Ability to understand business processes

Previous Experience Required:

  • 2 years+ experience in a management or leadership role
  • 4 years+ experience in an application support role
  • Previous experience in a compliance-based environment (Distinct Advantage)

For more information, on this role or other similar IT roles please contact Sarah Mac Nulty on ph:015927876, email me or click on the Apply button below!
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