National Sampling Manager
About the Company
This is an incredible opportunity for an Operations Manager, ideally with Laboratory experience, to take a lead role in an exciting greenfield opportunity. In this role you will help to spearhead the establishment of a brand new 3,800 sq.m. testing laboratory that will serve clients nationally.
This state of the art facility will house testing capabilities in Organic and Inorganic Chemistry, Microbiology and Parasitology labs.
About the Position
In this role you will be responsible for the delivery of high-quality accredited sampling across Ireland and will implement strategy within the business unit relating to the sampling and field service provision to internal and external stakeholders.
You will be responsible for the development of processes, procedures, and ways of working and the rollout of a national sampling service. You will secure and maintain ISO 17025 for sampling for both drinking water, surface water and wastewater sampling.
Key Responsibilities
- Development of business strategies for the sampling service
- Responsible for managing and maintaining an efficient focus on sample delivery times and ensuring these are meeting the set KPIs
- Required to make decisions on the allocation of resources (finance, people, equipment, information, and data)
- Ensure INAB accreditation is attained and maintained
- Maintain good working relationships with key stakeholders by engaging across the business and externally by providing high levels of customer service
- Develop customer engagement protocols for Sampling Officers’ as on-the-ground representatives including customer safety and service issue escalation.
- Lead a culture of continuous improvement techniques where appropriate, to deliver cost efficiency and quality, challenging and developing solutions for improvements to existing analytical practices and adopting industry best practice. Ensure the team works in accordance with defined levels of competence, regulation standards, health and safety requirements, legislation, QA systems and standard operating procedures using the technology systems provided.
- Manage the Opex and Capex budgets for the sampling service
- Responsible for building a high performing team by managing and developing their team members and for communicating all corporate and internal communications with their teams as appropriate.
- Monitor and report KPIs for processes over which they have ownership. Identify and analyse potential performance issues and recommend improvement opportunities.
- In the initial project phase of the role, manage development of best practices and implementation of standard operating procedures for the provision of laboratory services that maximise quality of output, efficiency and support the adoption of consistent processes.
Experience/Requirements
- Third Level qualification (Level 8 or higher) in a relevant discipline
- Minimum of 7 years’ relevant experience in areas including operations management, ISO 17025 and logistics or similar.
- Demonstrated leadership ability, proactive development, motivation and engagement of staff
- Experience managing a large team, with strong people, change management and conflict resolution skills
- Experience of developing and maintaining effective strategic partnerships with key stakeholders
- Proven track record with dealing with complex issues, proactively and in a timely fashion along with the ability to communicate complex information to others
- Experience of supporting policies, systems and controls and driving the implementation of progressive policies.
- You will have a proven track record in leadership, change & transformation experience ideally in a similar utility, regulated industry or multi stakeholder environment
- Able to work to deadlines and adapt to changing conditions and ambiguity generating effective and pragmatic solutions to new situations and problems as they are presented.
- Excellent knowledge of the Quality Management Systems and the requirements for maintaining INAB ISO 17025 accreditation.
Remuneration Package
A strong salary and benefits package is on offer.
Contact
For more information on the role or any other Engineering or Life Sciences roles call Nigel on 087 3618142 or email me or click the apply button below.
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