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IT Support

Ref: 79338

  • 200/Per Day
  • 17 May 2023
  • Dublin (Central)
  • Contract

IT Support

 

About the Company

 

Our client are the leader in their field in Ireland and have developed a range of products in the digital space.

The have an immediate requirement for a n IR support person initially for 5 months but which might extend.


About the Position

 

  • Managing the digital support phone line
  • User admin across a number of Digital Platforms
  • Providing over the phone, remote & occasional on-site support
  • Documenting customer service queries and support issues in a clear & concise manner
  • Dealing with queries including registration and access issues.
 

Experience/Requirements
 

  • IT Helpdesk Support experience ideally level 1.5
  • Have strong mobile, tablet, PC & Mac troubleshooting and support experience
  • Possess excellent communication and interpersonal skills and project a professional company image through phone and e-mail
  • Have strong comprehension of emerging media and technologies
  • Team Player


Remuneration Package

 

A good daily rate is on offer as is the opportunity of remote or hybrid work.



Contact

 

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