Customer Service Administrator
About the Company
Are you ready to embark on an exciting journey with an award-winning Irish company that's all about spreading the joy of rewards and recognition? Great! Our client provide their business clients with cutting-edge recognition technology and market-leading rewards. They also pride themselves on engaging and motivating employees through their innovative reward solutions.
About the Position
Picture yourself as the mastermind behind making the busy season truly magical for their corporate and consumer clients. As a Customer Service Administrator, you'll play a pivotal role in ensuring their clients experience the absolute best during the gifting period. This will be a fully onsite role in their South Dublin City offices. You'll be part of a tight-knit team, working side by side with your colleagues to solve customer issues swiftly and efficiently.
Key Responsibilities
- Order Magic: You'll be the wizard behind the scenes, preparing orders for dispatch to their esteemed Irish business clients.
- Personalisation Pro: Dive into the art of personalisation, printing vouchers, and ensuring they reach their customers in style.
- Customer Care Extraordinaire: Field incoming phone, email, and chat queries with enthusiasm and professionalism, ensuring all their customers receive top-notch service.
- Order Guru: Process individual orders for products for end users.
- Worldwide Connections: Play a crucial role in forwarding hamper orders to suppliers in Ireland, the USA, and Australia.
- Financial Whiz: Enjoy numbers? Dive into the world of invoicing for corporate clients and expertly handle corporate sales queries.
- Team Player: Be the go-to person for various office admin duties as required.
Experience/Requirements
We're on the lookout for someone special:
- Quick Learner: If you thrive in a dynamic environment and have a keen eye for detail, you're our ideal candidate.
- Friendly & Enthusiastic: Bring your positive attitude, friendliness, and helpfulness to the forefront.
- Customer Service Savvy: Prior experience in customer service or admin roles is a big plus.
- People Person: You love interacting with customers, be they corporate or consumers.
- Tech-Savvy: You're highly competent with Microsoft Office products.
The Details
Your adventure will begin between October 16th, 2023, and November 13th, 2023, and continues until January 5th, 2024.
The standard working week is Monday to Friday, 09:00 to 17:30, with an hour for lunch, giving you a total of 37.5 standard hours per week. But wait, there's more! In December, they ramp up their holiday spirit with 6-day workweeks. The choice of working either a Saturday or a Sunday is all yours!
This is a great opportunity to land a permanent role! Our client is known to extend contracts to exceptional temps, and come January, there may be permanent roles waiting for the crème de la crème of their temporary team.
Remuneration Package
- Competitive Compensation: A competitive rate of €15 per hour, and there's ample opportunity to earn more by working additional hours.
- Flexibility: Flexible start and end dates to suit your schedule.
- A Gift for You: Receive a tax-free bonus when you successfully complete your contract.
- Hands-On Experience: You'll receive full training and dive into a world of hands-on experience, building relationships with some of Ireland's biggest companies and international clients.
- Path to Permanence: Your journey with us could lead to a permanent role.
- Vibrant Environment: Join their enthusiastic, dynamic team in the heart of the action, at their city center location in South Dublin City.
Contact
For more information on this position or other Business Support roles, please contact Paula Smaga on 01-5927869 or hit the apply button below to send your cv. Alternatively, contact her directly via email;
To view all live jobs with Brightwater and market insights, please visit our website; www.brightwater.ie