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Customer Service Representative

Ref: 80794

  • 28,000-32,000
  • 10 May 2024
  • Dublin (Central)
  • Permanent

Customer Service Representative

Looking  for a Customer Service Representative with at least one years experience in Personal Lines  and APA qualified to work for a leading Irish Insurance company based in Dublin. This is a hybrid role offering competitive bonus and other great benefits.

Key Responsibilities

  • Deal with all personal lines queries , including Renewals, and after sales customer enquiries
  • Build rapport with customers
  • Retain existing business and work towards renewal retention targets
  • Deal with all customer requests in an efficient manner
  • Provide a high level of customer service
  • Experience/Requirements
  • At least one years experience in Personal Lines and must be APA qualified
  • Excellent organisational skills and the ability to prioritise and manage daily tasks
  • Ability to work on own initiative and as part of a team
  • Ability to work within a fast paced environment  
  • Applied system (Relay) knowledge an advantage
  • Clear & proficient communication and negotiation skills

Remuneration Package

€28 - 32,000 plus bonus
For more information on this role please contact Majella Slevin on  01 592 7884 1 or E-mail me or apply via the link

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