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Life & Pensions Administrator

Ref: 919551

  • €27,800 - €27,800
  • 17 Jan 2019
  • Dublin (Central)
  • Perm

Life and Pensions administrator

Reporting to the Service Manager the administrator will be responsible for

• Management of client files of existing business • Processing existing business for the unit linked guarantee products provided by our client in UK • Where applicable providing phone & servicing support for existing business to advisers and clients. • Managing all client files in an efficient manner is an integral to the role. Processing queries involves ensuring they are in good order according to the product & AML rules while adhering to all quality standards. • Providing support for office management tasks.

Role Description

• Management of client files – scanning items (FR & UK), liaising with offsite storage company for collecting and retrieving client files when required. • Ensuring business documentation is printed and dispatched in line with corporate and regulatory requirements. • Processing existing business transactions. • Develop and maintain strong working relationships with all customers (internal and external). Respond to all queries within the agreed timelines as set out in the Service Level Agreement (SLA) Work in a, busy and sometimes pressurized, team setting to meet and exceed team targets • Office management or other ad-hoc duties/tasks assigned by team Manager • Manage stationary requirements of office and relationship with supplier. • Distribute internal post and manage postal arrangements together with couriers. • When PA to CEO is on leave, provide support for office tasks that are required within this role.

Skills & Experience

Superior communications and interpersonal skills Strong customer focus with an appreciation of customer needs Superior communications and interpersonal skills PC literacy with very good keyboard skills, experience using word, excel and processing transactions using in-house systems and manual procedures. Excellent organizational and analytical skills with an ability to multitask Ability to work on own initiative and as part of a team Strong attention to detail, as accuracy is paramount in the Service Centre Flexible approach and adaptability to change essential Experience in the Life/Pensions industry would be advantageous For more information on this Insurance related job or other related jobs, contact James Reilly on or to apply, click the button below.