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Client Services Manager

Ref: 919625

  • €50,000 - €60,000
  • 12 Dec 2018
  • Dublin (Central)
  • Perm

Brightwater are urgently seeking a Services Manager to assist with a renowned Charity/ Not for profit company based in Dublin’s City Centre that provide an array of amenities for service users that are Hard of Hearing. The Services Manager will be responsible for monitoring various entities and merging them together under the provision of one Services Manager. The successful Services Manager will be the main point of contact for the delivery and development of services for both Children and Family Services. The successful Children & Family Services Manager will be responsible for the following: • Plan, develop and direct the organisations services teams and activities to ensure that services are relevant, effective and up to date • Continuously improving the quality of services and discovering new opportunities to explore and improve the services • Engage with clients and stakeholders to ensure services provided are relevant and effective in meeting the needs of our clients • Ensuring everything operates in a collaborative and effective partnership approach with external relations • Work closely with the Finance Director and the Operations Director to manage budgets, business cases and financial plans to achieve the desired results • Maintain the Staff Management, assisting with the interviewing panel ensuring everything is compliant • Monitoring and reporting services for the different entities The successful Services Manager will have the following: • Demonstrate the ability to evaluate information and make effective decisions especially with regard to service user care • Display effective interpersonal and communication, both verbal and written skills • Maintain sufficient IT skills relevant to the role • Demonstrate commitment to continuing professional development • 3-5 years’ experience in a similar position Rewards: The successful Services Manager will have a salary of circa €55,000 per annum. If you would like more information on this Services Manager position or any other business support position please call Anna-Maria Kerley on 01-662-1000.