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Medical Information and Promotional Compliance Officer

Ref: 921315

  • €38,000 - €40,000
  • 21 Mar 2019
  • Dublin (West)
  • Perm

A leading Pharma company is urgently seeking an experienced Medical Information and Promotional Compliance Officer This is a permanent role and the successful candidate will be responsible for performing Medical Information and promotional compliance monitoring activities for the group’s products.

Medical Information

• Ensure enquiries are responded in a timely manner • Ensure standard responses and bespoke responses are generated in a timely manner • Support senior members in reviewing Medical Information responses generated by another member in Aspen medical information/affiliates/service providers • Ensure timely communication of Adverse Event and/or product quality complaint received in Medical Information function to relevant department • Support in performing quality control on Medical Information activities performed by affiliates and service providers • Support in Implementation and Validation of Medical Information database globally • Support in training affiliates and service providers on reporting of enquiries containing medical information, product quality complaints and adverse events • Ensure oversight on compliance for upload of product information files in internal and external websites

Promotional compliance monitoring

• Ensure all compliance monitoring are performed as per assigned schedule • Ensure timely escalation of noncompliance identified to line manager • Perform compliance reviews within timelines assigned/agreed with promotional compliance member • Support promotional compliance team in the day to day running in promotional compliance function • Support compliance team in generation of affiliate compliance report in a timely manner • Ensure support and training is delivered to local team, where necessary


• Ensure policies are procedures are adhered • Ensure relevant records and maintained as soft copy and hard copies, if required as per APTL filing structure/instruction • Support senior members in generation reports including departmental metrics, compliance, trending and KPI’s • Ensure trainings are completed in a timely manner • Ensure that relevant document requested by auditor is provided in a timely manner during internal and external audits • Support senior member in team to Identify gaps and suggest ways of process improvement • Adherence to Company Health & Safety procedures • Participate in training programmes • Any other duties as assigned by your Manager


• Bachelors or Post Graduate degree in science, pharmacy or medicine • Facilitator training will be an advantage • Working with remote team is considered as an advantage • 1 to 5 years’ experience in Medicine Information Unit is considered as an advantage


• Competitive Salary • Pension • Bonus • Healthcare Contribution

Visa Compliance

Due to the urgency of this vacancy, it is not possible for our client at this time to consider anyone without the appropriate work permits, visas or sponsorship's already in place. Therefore, we are unable to consider candidates who do not have full authorisation to work in Ireland. Applications submitted without the necessary visa in place will not be considered. To apply for this Medical Information and Promotional Compliance Officer role, click the “Apply Now” button or for more information, please contact Marc Bentley on 01 662 1000 or email