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Client Relationship Manager (Consultant)

Ref: 921551

  • €60,000 - €80,000
  • 22 Mar 2019
  • Dublin (South)
  • Perm

The Role

My client is one of the fastest growing professional services firms of the last 6 years, with operations globally in 7 countries. Their clients are the world’s largest investment banks, asset managers, retail banks and well as technology companies, insurance companies and leading industry utilities. The company is now seeking a Client Relationship Manager to join their team which has 2 main parts: taking responsibility for managing a number of significant client accounts in Ireland, as well as being responsible for pursuing new business opportunities. This is a great opportunity for an engaging individual who excels in developing outstanding client relationships and possesses a consultative approach to drive mutually beneficial growth and where appropriate, leverage current and new relationships with clients. You will be reporting into the Head of the business locally and the role will provide you with significant autonomy whilst having an opportunity to make the role your own.

Key responsibilities will include:
• Build and maintain strong relationships with existing clients and key stakeholders • Liaise with Clients in person, via telephone and email to manage day to day running of accounts • Work closely with the existing JDX teams working on-site with our clients to ensure smooth and effective service delivery • Develop understanding of a client’s needs and make recommendations to improve processes as trusted advisor • Use the below sources to generate pipeline of work: o Utilize deployed resources to find further business opportunity o Host and attend Client events to expand network o Proactively enhance knowledge on upcoming industry challenges and market the JDX solution • Monitor and maintain Margin through management of Revenue and Cost • Assist in managing client relationships post-sale and on-boarding them into SalesForce • Manage and own monthly PowerPoint presentations and Excel reports • Identify opportunities to cross-sell additional JDX services to our existing clients
• We are seeking a Relationship Manager who prides themselves on delivering for clients. An inquisitive problem solver who is naturally organised and detail orientated you will have the ability to become a product expert and the go-to person for clients. • Proven experience of leading teams within the Irish Financial Services Industry. • Strong knowledge of investment/retail banking services and products – in particular KYC/AML, regulatory and compliance activities. • Previous experience in a business development / client engagement role, ideally within the Financial Services and/or Consulting Industry. • Excellent verbal and written communication skills and intermediate excel skills are pre-requisites. You will also need to be comfortable meeting clients face to face, reviewing performance in client facing situations, and hosting and presenting at networking events when needed. If you’re interested in this or other banking jobs, please contact John Howe on 01 662 1000 or email