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Client Onboarding Manager (12 month contract)

Ref: 921570

  • €0/Hour
  • 11 Mar 2019
  • Dublin (Central)
  • Contract



Client Onboarding Manager (12 month contract)

What will you do?
• Client Onboarding Manager is responsible for the co-ordination of standard onboarding activity • Onboarding activity could be for any or all business lines and includes (but is not limited to) launch, migration out closure, new service implementation, new counterparty implementation, restructure • Client Onboarding Manager will gather requirements from client and counterparties, liaising with all internal stakeholders to ensure onboarding activity is completed in agreed timeline with proper governance • Client Onboarding Manager will lead the onboarding activity including planning, coordination of execution, managing client and internal stakeholders • All Onboarding should be managed within the New Business Tracker and in line with the Onboarding Management Framework
Key Responsibilities
• Manage & coordinate onboarding activity for new and existing clients • Coordinate security set ups where required for asset transfers • Work to agreed timeline & manage client and internal stakeholders to ensure smooth and timely delivery • Provide post onboarding activity support for any internal or client queries • Operate within the organization’ global operating model and within the defined risk framework • Ensure all required artefacts are completed to a high standard • Update asset transfer status on a weekly basis and ensure updates are completed to a high standard • Execute requests from Client Change & Onboarding management team to support global standardization and implementation of global operating model • Support sales process by presenting approach to client onboarding process & evidencing experience in this area • Provide SME knowledge to the business teams on specific local applications as required and scheduled with BAU workload for Client Change & Onboarding
What do you need to succeed?
Must-have
• Primary degree or equivalent revious relevant working experience • Knowledge of Administration and Custody services & products • Proficient in the use of MS Office • Exceptional candidates who do not meet criteria will be considered
Nice-to-have
• Certification in project management framework
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. • Experience with Issue Management • Strong conflict resolution and negotiation skills • Project plan development and management skills