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Insurance claims handler

Ref: 9217781

  • €35,000 - €45,000
  • 14 May 2019
  • Dublin (Central)
  • Perm

About the Role

Reporting to a Claims Team Leader, you will be required to work as part of an experienced claims team to handle and settle cases in a timely and customer focused manner.

The Key Responsibilities of the role will include

• Conduct desk-based incident and case management (notification, triage, investigation, negotiation, liability and settlement, payment, subrogation and salvage) within predefined authority limits and to predefined processes, procedures and escalation points. • Contain claim costs by implementing agreed processes and deploying all resources effectively (system and technical resources, other teams, liaising with Third Party Service providers, customers, and solicitors). • Participate in initiatives to deliver continuous improvement. • Deliver agreed targets for the Team to include customer service, settlement rate and recovery levels. • Minimise leakage and fraud.

About you

• Personal Injury Claims or Motor claims Handling experience essential. • APA Qualified, ideally working towards CIP. • Timely, accurate and customer focused claim resolution, minimising indemnity exposure and mitigating vendor and legal expense; • Claim regulations, compliance (CPC) and Motor legislation. • Methodical and structured approach to work demonstrating good problem solving skills. • Demonstrate excellent negotiation and decision making skills. • The ideal candidate must be a team player with a positive attitude be proactive and highly motivated. • Ability to prioritise workload and deliver on objectives. • Show a high degree of flexibility when faced with new challenges. For more information on this Insurance related job or other related jobs, contact James Reilly on or to apply, click the button below.