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IT Manager

Ref: 9218149

  • €50,000 - €60,000
  • 17 Jun 2019
  • Monaghan
  • Perm



IT Manager

Our Monaghan based client due to sustained growth, require an IT Manager to strengthen their team. They are a long established Monaghan employer working with well-established clients in the Public, Travel, Retail, and Education & Utility Sectors. This is a fantastic opportunity to progress your career in a leadership role, in a warm and progressive company.

Role:

The role will provide an excellent opportunity for an ambitious and technically qualified IT professional to develop their career. You will have solid experience in IT Infrastructure, SAP, Citrix, Telecoms and an extensive understanding of CRM. The successful candidate will work collaboratively with the Leadership Team across all functions whilst providing commercially focused IT and commercial solutions.

Responsibilities include:

• Ability to coordinate and supervise IT staff members. • Handle annual budget and ensure cost effectiveness for the IT department. • Manage and coordinate all IT-related matters including systems integration, data, wireless communications, mobile technology, telephony, security, and computer hardware and software. • Trouble-shoot and solve problems related to hardware, software, and networks. • Research and recommend acquisition of network hardware and software. • Monitor network utilisation and performance. Implement procedures for network optimisation, reliability and availability. • Identify problematic areas and implement strategic solutions in time. • Build long term relationships with outside vendors for IT related products and services.

Essential criteria:

• Educated up to Degree level and possess other Professional Qualifications e.g. MCSE. • 5 years’ experience in a lead role; Managing IT Infrastructure, Telecoms, SAP & Citrix. • An understanding of CRM. Implementing & maintaining CRM systems. • Knowledge of operating cloud-based technologies. • Telecoms & VOIP experience, perhaps gained in a Contact Centre environment (Desirable) • SAP or other ERP Integration experience preferred. • Mobile / handheld device integration with CRM and other platforms / systems.

Personal Attributes:

• Good verbal, written and numerical skills. • Ability to build and maintain relationships with the team and stakeholders at all levels and have the confidence to challenge when required. • Ability to multi-task in a demanding environment. • Proven analytical and problem-solving skills. • Project and time management skills. • Team player with a positive, ‘can do’ attitude in a company with implementation time pressures. If you’re interested in this or other IT jobs, please contact Hugh McCarthy on 021 422 1000 or email mailto:h.mccarthy@brightwater.ie