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Software Implementation Consultant

Ref: 9220267

  • €40,000 - €50,000
  • 08 Jan 2020
  • Dublin (West)
  • Perm

Role: Software Implementation Consultant

Location: Dublin

Summary: Our client is an innovative and growing Irish Technology company who are looking for a Software Implementation Consultant to support and implement their software at their customer sites. The role: In this role you will: • Support and implement our software at our customer sites. • You will be responsible for deploying software solutions for new and existing customers. • You will manage the customer relationship, set reasonable expectations, focus on the deliverables as per contract. • You will manage the dependencies and maintain quality communication at all times with the parties involved. • You will ensure that best practice is used to deliver projects, managing your schedule and ensuring that you’re not over committed. • You will be responsible for the training and consulting with each customer to achieve the "benefits that our software provides". • You will be required to become technically proficient with the software, to ensure professionalism and best practice with the customer. • You will be required to produce training material in the form of video, documents and web pages to help convey best use of the software. • Software will take the form of out of the box functionality, mixed with configuration options and a small amount of customization. You will need to gain intimate knowledge of the product quickly and accurately. • Direct and lead the customer through technical support issues and implementation. • Providing technical support when you are not deploying software. The ideal person will have: • Good IT background and skills supporting Windows Server, Windows 7 and 10. • Some SQL Server experience required. • Knowledge of SQL queries required. • Knowledge of IIS 7 an advantage. • Microsoft Certified qualifications an advantage. Other Requirements: • Full driving licence and own vehicle an advantage. • Willing to travel (domestic and some international) • Fluent English a requirement. • Excellent telephone skills. This is an excellent opportunity to work with an innovative and fast-growing, Irish Technology company with great company culture and genuine career opportunities. If you’re interested in this or other IT jobs, please contact John Horrigan on 01 662 1000 or email