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Software Implementation Consultant

Ref: 9220267

  • €40,000 - €50,000
  • 08 Jan 2020
  • Dublin (West)
  • Perm



Role: Software Implementation Consultant

Location: Dublin

Summary: Our client is an innovative and growing Irish Technology company who are looking for a Software Implementation Consultant to support and implement their software at their customer sites. The role: In this role you will: • Support and implement our software at our customer sites. • You will be responsible for deploying software solutions for new and existing customers. • You will manage the customer relationship, set reasonable expectations, focus on the deliverables as per contract. • You will manage the dependencies and maintain quality communication at all times with the parties involved. • You will ensure that best practice is used to deliver projects, managing your schedule and ensuring that you’re not over committed. • You will be responsible for the training and consulting with each customer to achieve the "benefits that our software provides". • You will be required to become technically proficient with the software, to ensure professionalism and best practice with the customer. • You will be required to produce training material in the form of video, documents and web pages to help convey best use of the software. • Software will take the form of out of the box functionality, mixed with configuration options and a small amount of customization. You will need to gain intimate knowledge of the product quickly and accurately. • Direct and lead the customer through technical support issues and implementation. • Providing technical support when you are not deploying software. The ideal person will have: • Good IT background and skills supporting Windows Server, Windows 7 and 10. • Some SQL Server experience required. • Knowledge of SQL queries required. • Knowledge of IIS 7 an advantage. • Microsoft Certified qualifications an advantage. Other Requirements: • Full driving licence and own vehicle an advantage. • Willing to travel (domestic and some international) • Fluent English a requirement. • Excellent telephone skills. This is an excellent opportunity to work with an innovative and fast-growing, Irish Technology company with great company culture and genuine career opportunities. If you’re interested in this or other IT jobs, please contact John Horrigan on 01 662 1000 or email j.horrigan@brightwater.ie