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Customer Service Specialist

Ref: 9220410

  • €26,000 - €30,000
  • 10 Jan 2020
  • Dublin (South)
  • Perm

The successful candidate will work within a team and will support the account managers.

Responsibilties

  • Working as part of a team, efficiently and professionally process and log telephone and OCM case enquiries
  • Direct vehicles into LeasePlan preferred supplier network for repairs
  • To redirect enquiries received to relevant teams as required
  • Processing quotations/ orders for new vehicles
  • Processing of other driver related tasks (fuel cards, tax discs etc)
  • Complaints handling
  • Managing fluctuating workloads
  • General administration
  • Adhoc projects: To work with your Managers or colleagues to assist in any adhoc requests you are asked to do
  • Requirements

  • Experience in the motor industry or similar is essential
  • Experience in Customer Service Support / Administration is an advantage
  • Working hours: Mon - Fri 9am - 5.30pm For more details, please contact Ellen Ryan on 01 662 1000 or E.Ryan@brightwater.ie