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Senior Claims Analytics Lead, Europe

Ref: 9220548

  • Highly Competitive Remuneration Package + Bens
  • 23 Mar 2020
  • Dublin (Central)
  • Perm

Joining a global insurer claims division, this role supports the European Chief Claims Officer in providing independent in-depth data analysis and insights into their claims data analytics system encompassing their pan-European multiple products lines (commercial and personal). Strong background in analytics, data visualisation, claims analysis and business intelligence tools.

The Role:

This person will be responsible for developing, leading and delivering complex change and improvement projects within their European claim’s portfolio. The ideal candidate will have a strong background in leveraging off and tailoring data models to form assumptions and analyse and monitor trends. Leveraging off in-depth Claims, Reserving and Pricing subject matter expertise withing the teams, this person will build strong country relationships and will drive the following: • Lead multi-disciplinary projects teams and face off with senior global, regional and country stakeholders, subject matter experts, as well as actively manage relationships with performance managers and further develop regional management information regarding bottom and top line. • Provide advisory and subject matter leadership in the development of management information and predictive controls to identify adverse developments within the claim’s portfolios. • Assess business impacts and trends by developing and analysing complex financial information, key performance indicators, forecasts and scorecards. • Oversee claims developments across their pan European countries and challenge and query countries regarding adverse developments in their main key performance indicators and scorecards. • Analyse the impact of major external changes (regulatory/market/other) by applying knowledge of industry awareness and insights to analytics. • Drive continuous improvement in data insights and reporting capabilities by developing and enhancing tools and reporting capabilities. • Contribute to the Head Office Claims team by participating in projects, on-site reviews when required. • Provide expert solutions the European Claims Hub. • Investigate, recommend and implement leading edge technical solutions to improve claims performance and analytics. • Diagnose and develop recommendations to solve unique branch problems. • Lead complex technical or long-term (over 6 months) business projects to implement new or changed systems and programs.

Ideal Candidate:

• Bachelor’s degree (or equivalent) in Business, Computing, Data Analytics with ideally 8-10 years’ experience in an analytical, statistical, actuarial related field. • Possess an excellent understanding regarding the impact of claims processes (financial and operational) on bottom line developments. • Strong knowledge / experience with claims legacy systems, claims and policy data landscape, management information systems. • Experience working with multi-national teams, cultures and stakeholders on all levels. • Robust project management methodology and experienced with multi-disciplinary project environment. • Team leadership skills, staff mentoring combined with a high emotional intelligence. • Advanced communication, presentation, facilitation, organizational and planning skills. For more details, please contact Estelle Davis on 01 662 1000 or e.davis@brightwater.ie.