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Client Connectivity Specialist

Ref: 9221879

  • €40,000 - €50,000
  • 20 Oct 2020
  • Dublin (Central)
  • Perm

I am seeking a Client Connectivity Specialist for a role based in the heart of Dublin city. In this role you will play a multi-faced role in support of the company’s trading business. The role will combine client FIX connectivity support and order management system (OMS) / trading floor support along with overall trading platform/infrastructure support and taking an active role in any relevant projects. The successful candidate will be part of a team that interacts closely with clients and colleagues, focusing on solving problems and assisting with creating solutions to effectively support the business.

Responsibilities:

• Provide day-to-day support to clients, sales traders and other colleagues for all FIX connectivity, order routing and Order Management System (OMS) queries. • Perform production problem investigation using technical and analytical expertise and knowledge of the system to resolve problems effectively. • Serve in a client facing role for FIX connectivity on-boarding and certification at the session and application level. • Perform system configuration for new connectivity client on-boarding. Translate client’s business requirements to the appropriate configuration parameters. • Perform internal application and OMS testing and trouble-shooting. • Install and configure the FIX applications and end-to-end testing functionalities and integration test. • Manage issues, changes, bugs, and enhancement requests for global Client Connectivity team. • Maintaining UAT OMS and connectivity environments. • Coordinate long term projects between internal technology groups.

Requirements:

• 2 years experience in a technical support role. • UNIX command line skills (vi, grep, tail etc.) is a plus. • Logical and analytical approach to problem solving. • Good communication and task management skills. • Ability to work under pressure in a delivery driven environment. • Familiarity with FIX is a plus. • Familiarity with JIRA or other ticketing systems is a plus. • SQL skills is a plus. For more details, please contact Ian Donnelly on 01 662 1000 or [email protected]