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Customer Services Adminisitrator

Ref: 9222877

  • €30,000 - €33,000
  • 09 Apr 2021
  • Cork (Centre)
  • Perm

Our client is a U.S Multinational with their EU head office based on the Northwest side of Cork City. They are a leading distributor of quality agricultural tools and with business levels at an all-time high they are currently recruiting for a customer support role for a period of 10 months. This role is office based. Experience is essential for this role as the position will involve order entry and dealing with customer queries, processing & assessing invoice queries, preparing shipping documentation and liaising with other internal departments.

Duties & Responsibilities:

• Processing a high volume of orders daily and meeting specific deadlines for order & dispatch processing. • Dealing with price, promotions and stock level queries and ensuring efficient and timely processing of all type of customer requests and orders. • Invoicing for all goods dispatched daily. Handling any queries/requests in relation to the invoices. • Liaising with transport/freight companies to ensure dispatch & delivery of goods on time. • Work with the merchandising and sales teams to ensure customer requests/orders are processed and dealt with efficiently. • Analyze & process credit requests from customers & ensure these are processed in timely manner.

The successful candidate will:

• Computer literate, with knowledge & experience of SAGE a distinct advantage. • A least 2 to 3 years’ experience in a customer services role • Possess strong organizational and communication skills. • Be fluent in spoken and written English.

To apply to this opportunity, send your latest cv via the portal provided. Only successful applicants will be contacted for screening.