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Customer Service/Marketing Administrator - Wicklow

Ref: 9223003

  • €30,000 - €35,000
  • 07 May 2021
  • Wicklow
  • Perm

 CUSTOMER SERVICE & MARKETING ADMINISTRATOR Fantastic opportunity to join a leading medical devices company and propel your career. Our client is looking to recruit a customer service and marketing administrator for their office based in Wicklow. This is a permanent role and requires a minimum of 3 years’ experience in a similar role.

Key Responsibilities:

  • First point of contact for all inbound calls and correspondence
  • Responsibility for all customer queries, complaints and queries via phone and E-mail
  • Deal with all inbound sales orders and all emergency order quotations
  • Inputting all the sales orders on Sage
  • Inputting and cross checking all pricing and customer details on Sage
  • Assisting sales team with new business quotations.
  • Setting up Sale/Return orders for emergency medical cases – liaising with hospital contact or Rep and contacting same day courier for pricing and ETA of delivery and booking same
  • Assisting with updating social media pages and news updates to website
  • Product Marketing and Promotional Targets
  • Managing product samples and product promotions
  • Assisting with sourcing and samples of promotional products
  • The ideal candidate will have:

  • 3 years + customer service and marketing administration experience in a pharmaceutical or medical device company
  • Excellent interpersonal skills
  • Team player who promotes effective working relationships and values the input, perspectives, and expertise of others
  • Proficiency in working with SAGE, Sharefile, and/or other databases.
  • Excellent MS Office Skills are essential (Word, Excel, Pivot tables)
  • Ability to multi-task and prioritise work
  • Strong work ethic, pursuing work with energy, drive, focus and a need for completion
  • Qualifications in secretarial / administrative / accounting studies will be an advantage
  • Salary -€30,000 - €32,000 plus excellent benefits package

    For more information on this Customer service and Marketing administration job please contact Emma Anglim on 01-5927851 or E-mail [email protected] or apply via the link.