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Caterpillar

How ambitious are you?

Are you ready to join a global, start-up education organisation based in Dublin city centre?

Brightwater is recruiting for fresh, dynamic, passionate Sales Representatives to be part of this expanding team. The ideal candidates will be talkers, go getters and eager to progress in a fast-paced environment.

About Shaw Academy

Educating everyone, everywhere.

Shaw Academy is the largest live online educator on the planet, educating thousands of new students every month. We are a unique company with incredible drive and ambition. We are passionate, wild and free and if you are tired of working in a job where you count down the seconds until the day ends, then we are the place you have been searching for all your life.

Inside Sales Representative

Customer Support Executive 

Salary & Benefits

OTE of €50,000+ uncapped and the opportunity to work with a rapidly expanding company.

The Role

- Identify and create newly qualified sales opportunities from inbound leads
- To engage with customers through e-mail and telephone to analyse their needs
- Work with the marketing and sales teams on lead quality and customer interaction
- Develop new leads and manage the existing client base
- Send monthly communication to customer base through targeted marketing strategies
- Act as a trusted resource for internal and external contracts

Skills & Requirements

- 3rd level education required; Bachelor’s degree preferred
- At least 2 years previous experience in outbound sales would be an advantage
- Excellent communication skills both written and verbal
- Ability to be a team player and thrive in a fast paced, high energy sales environment
- Should be customer focused, action orientated, innovative and collaborative

Salary & Benefits

€22,000 - €24,000 and the opportunity to work with a rapidly expanding company.

The Role

- Engage with customers over the phone providing the highest-level of customer support possible
- Manage customer relationships, providing product insight and support to ensure the best possible experience
- Work closely with Customer Support and Product Development to assist delivery of any new features
- Proactively identify areas of business process improvement designed to enhance the overall customer experience
- Act as primary support liaison between company and customer

Skills & Requirements

- Will have: 1-2 years’ previous customer support experience is advantageous
- Work independently in a fast-paced customer support environment
- Excellent communication and interpersonal skills
- Strong organisational, time management and problem solving skills
- Fluent written & spoken English is a must
- Attention to detail and the ability to work logically, consistently and accurately
- Ability to represent the company in a professional manner at all times
- Relevant qualification from a business or marketing related discipline preferable
Click here to apply or contact Mark Byrne on
01 662 1000 or shawacademy@brightwater.ie
Click here to apply or contact Emma Anglim on
01 662 1000 or shawacademy@brightwater.ie





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