Salesforce (CRM) Administrator, National Charity
Are you ready to make a difference in the people’s lives? An esteemed National Charity are seeking a dedicated and skilled Salesforce (CRM) Administrator to play a vital role in maintaining and enhancing their CRM system.
You'll collaborate across departments to ensure their existing CRM supports strategic goals. You’ll manage custom objects, create reports, maintain workflows, and provide technical support.
Responsibilities:

• Enhance and manage custom objects, fields, workflows, and views

• Create, maintain, and customize reports, dashboards, and CRM objects

• Document Salesforce processes and workflows

• Collaborate with departments to optimize CRM and drive improvements

• Maintain data integrity through database maintenance tasks

• Liaise with external technical partners/consultants

• Provide user support

• Develop training modules

Requirements:

• Proven Salesforce Administration experience

• Proficiency in data integration tools and Salesforce customization

• Excellent communication and user support abilities

• Experience in report development and capturing functional requirements

• BA/BS or Masters in Computer Science or related field

• Salesforce Certified Admin qualification

• Familiarity with MS Power BI

For more information on this position or other IT Roles please contact James Roche on 01-4871186 or hit the apply button below to send your cv. Alternatively, contact him directly via email;