Applications & Support Engineer – Print Technology

Are you passionate about digital print technology and love helping others make the most of it? We’re working with a leading innovator in the signage and graphics industry who is expanding their technical team with a dynamic Applications & Support Engineer.

This is a customer-facing role ideal for someone who knows their way around wide-format printing, colour workflows, and RIP software—and who thrives on making a positive impact with clients.

Key Responsibilities

• Showroom & Demo Leadership:
  Deliver engaging, tailored equipment demos to clients—both in a state-of-the-art showroom and on-site. You’ll showcase printers, cutters, laminators and more.

• Training & Workflow Optimisation:
  Set up software (e.g. RIP solutions), run training sessions, and help clients fine-tune their print workflows for efficiency and quality output.

• Client Onboarding & Support:
  Provide technical support and empower customers post-sale through training, advice, and troubleshooting—building lasting, trusted relationships.

• Internal & Field Collaboration:
  Work with the sales and engineering teams on installations, customer queries, and improving technical resources. You’ll also step in with first-line support when needed.

Experience/Requirements

• Solid background in digital print production, support, or applications engineering—ideally including wide-format printers (e.g. Roland).

• Confident with RIP software, ICC profiling, and colour management.

• A strong communicator with the ability to explain technical concepts in a practical, engaging way.

• Organised, hands-on, and proactive with a full clean driving licence.

• Experience delivering training or customer support in a B2B setting is highly desirable.

Remuneration Package

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