Senior Claims Handler

Responsibilities

• Conduct reviews of outsourced motor claims handling to ensure compliance with service level agreements (SLAs).

• Execute claims control reviews remotely or on-site, identifying cost-saving opportunities and monitoring corrective actions.

• Prepare reports on review findings and oversee implementation of performance improvements.

• Analyze monthly claims data to identify trends impacting program performance.

• Manage daily claims queries from suppliers, clients, and internal teams.

• Support monthly and quarterly reporting, including risk and KPI reports.

• Contribute to new business product development and process improvement initiatives.

• Update department policies and complete required IT security training.

Skills & Experience

• Strong knowledge of motor insurance claims (personal injury, property damage, fire, theft, total loss, glass).

• Experience in claims litigation and motor claims handling from notification to settlement.

• Bachelor’s degree in Business, Law, or Insurance; professional insurance qualification (minimum CIP).

• Excellent analytical, numerical, and communication skills.

• Collaborative team player with interpersonal skills for cross-departmental and international relationships

Remuneration Package: €45,000-€50,000 plus bonus, health insurance, pension and hybrid working

Contact [email protected] for more details