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Lead the onboarding process for new group pension schemes
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Manage, retain, and grow a portfolio of existing clients through investment reviews, increasing member participation, cross-selling products, and building long-term relationships to drive repeat sales and referrals
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Oversee and coordinate multiple projects supporting the acquisition, implementation, and transition of defined contribution (DC) scheme member records and related assets
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Ensure the delivery of high-quality, coordinated client service by proactively collaborating with internal teams such as Sales, Operations, and other service units to identify opportunities and address potential issues